Return & Refund Policy
Thank you for shopping with us. Please review our return policy carefully before placing your order.
- General Policy: All sales are final. We maintain a strict no-return and no-exchange policy for any reason, including buyer’s remorse, incorrect sizing selected, or change of mind.
- Sole Exception (Incorrect Item Received): The only exception to this policy is if you receive an item different from what you ordered (e.g., incorrect model, size, or color sent by mistake).
- Reporting Window: If you received the wrong item, you must notify our customer support team within 48 hours of delivery. Requests submitted after this window cannot be accommodated.
- Return Requirements: To qualify for a return or replacement, the item must be unused, unwashed, in its original packaging, and with all tags and protective seals intact.
- Proof of Purchase: Please provide your order number and clear photos of the incorrect item along with the shipping label when contacting support.